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Digital marketing types and Directions



Collecting information about consumers and using the data obtained at each stage of the customer journey to purchase to improve conversion rates and promotion efficiency is the main idea of ​​​​digital marketing. In this way, marketing campaigns can be implemented in the following manners

 

• Communications. In this case, the company makes the most of consumer knowledge to make choices in favor of better marketing solutions and personalized messages;


• User experience. This option is aimed at creating such an interaction between the brand and the consumer, which raises the emotions he receives from buying or using the product to a new level. 


• Multichannel. A complex customer relationship is managed across multiple channels, both digital and traditional.


• Omnichannel. There is a seamless interaction between consumers, regardless of channel - online or offline.


In an attempt to boost digital marketing, the following areas should be considered:

 

1. Brand recognition. The sale begins with getting to know the company, brand, goods, and services, so in this case, the marketing campaign is aimed at increasing awareness of the target audience and provoking a response to the name of the promoted brand


2. Lead generation. For business areas where there is a complex sales scheme, digital marketing can perform the task of establishing contacts with potential customers for further work with the company's sales managers. 


3. Generating sales. The online environment allows not only to implement of digital promotion campaigns but also to close marketing efforts on sales. This applies to customer acquisition tasks and retention programs designed to attract repeat purchases.


4. Traffic generation. In areas where companies use the advertising business model, it is important to attract visitors to the site. They do not aim to sell anything to users, as they monetize visits by showing ads to them.


5. Education of the target audience. The path to sales for innovative business areas starts with demand generation. This process involves the dissemination of educational content in order to create in future consumers the perception of the importance of new products, the opportunities obtained by acquiring them, or the problems they solve with their help.

Relevance and importance for business


Why do businesses go online and direct their marketing budgets online? There are several reasons for this. Here they are:


1. The Internet has a target audience for any business that spends a lot of time there.

2. In the digital environment, the results of marketing activity are obvious. Various analytics tools provide detailed monitoring data. Advancement can be more accurate when you can quickly make changes.

3. Digital marketing opens up new business opportunities. Small businesses can promote their products and services and make sales everywhere.

4. More efficient budget spending and consequently higher return on marketing efforts.

5. Digital marketing builds interaction with customers without intermediaries. Additionally, the interactive nature of communications allows you to collect valuable information regarding the behavior of customers and their preferences.


Definitely, the digital promotion has become a new evolutionary stage. The guesswork and intuition that used to be the case in marketing have been replaced by data-driven actions. This requires new competencies and skills from specialists employed in this field. You can learn how to create successful strategies, as well as implement campaigns in certain areas of digital marketing, at the advanced training programs of the Center for Competence Development in Marketing of the National Research University Higher School of Economics.


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